CAP Accredited
Partner Resources

For Providers

Information for healthcare organizations, clinics, and institutional partners interested in establishing a testing relationship with Legacy Labs.

How to Onboard

Our team will work with you to establish testing services tailored to your program requirements.

01
Initial Consultation

Discuss testing needs, volume expectations, integration requirements, and program-specific considerations.

02
Account Setup

Complete provider enrollment documentation, establish billing arrangements, and configure account preferences.

03
Integration Configuration

Set up result delivery method(s) based on your workflow requirements and technical capabilities.

04
Training & Supplies

Receive collection materials, access portal credentials, and review ordering and result access procedures.

Ordering Workflows

Multiple ordering options are available based on your operational needs.

Portal-Based Ordering

The Provider Portal supports manual order entry for practices without electronic interface capabilities. Orders can be entered individually or in batches with patient demographics and test selections.

Electronic Order Transmission

For organizations with EHR/LIS integration capabilities, orders can be transmitted electronically via HL7 or FHIR interfaces. Integration setup requires coordination with your IT team and our interface specialists.

Paper Requisition

Standard requisition forms are available for programs that require paper-based ordering. Completed requisitions accompany specimens and are processed upon receipt.

Result Delivery Options

Results can be delivered through multiple channels based on your technical capabilities and workflow requirements.

HL7 v2 Interface
Standard healthcare messaging protocol for bidirectional order and result exchange with your EHR/LIS.
  • Order transmission
  • Result delivery
  • ADT messaging support
FHIR API
Modern RESTful API for healthcare data exchange supporting current interoperability standards.
  • DiagnosticReport resources
  • Observation results
  • Patient matching
SFTP Delivery
Secure file transfer for batch result delivery in structured file formats.
  • Scheduled transfers
  • Multiple file formats
  • Archive access
Provider Portal
Web-based interface for order entry, result access, and account management.
  • Manual order entry
  • Result viewing/printing
  • Order history

Support & Communication

Our team is available to support your testing needs and address questions.

Account Management

Dedicated support for account setup, billing questions, and operational coordination. Response times vary based on inquiry type and complexity.

Technical Support

Assistance with interface configuration, result interpretation questions, and specimen collection guidance. Available during standard business hours.

Note: Support response times and availability may vary. Critical result notifications follow established protocols for your account configuration.

Ready to Get Started?

Contact our team to discuss your testing needs and begin the onboarding process.