Privacy Policy

1. Introduction

Legacy Laboratories ("Legacy Labs," "we," "us," or "our") is committed to protecting the privacy of our website visitors, healthcare partners, and their patients. This Privacy Policy describes how we collect, use, and safeguard information through our website at legacyclinicallabs.com.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email, phone number, and organization details submitted through our forms.
• Onboarding Data: Facility information, provider details (name, NPI, credentials), and account preferences submitted through the onboarding process.
• Usage Data: Standard web analytics such as pages visited, browser type, and referring URL.

3. How We Use Your Information

• To process provider onboarding and account setup requests.
• To respond to contact form inquiries.
• To communicate about our services and account updates.
• To improve our website and user experience.

4. Protected Health Information (PHI)

Our website forms are not intended for the submission of Protected Health Information (PHI). Do not include patient names, dates of birth, medical record numbers, or other PHI in any web form submission. All PHI is transmitted only through secure, HIPAA-compliant channels established during the provider onboarding process.

5. Data Security

We implement industry-standard security measures to protect information transmitted through our website, including SSL/TLS encryption for all data in transit. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services for analytics, email delivery, and hosting. These services may collect limited technical information in accordance with their own privacy policies.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@legacyclinicallabs.com.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Legacy Laboratories
8628 Industrial Parkway, Unit E
Plain City, OH 43064
info@legacyclinicallabs.com